Fractional CTO and technology advisor · Columbus, Ohio
Solve the bottleneck. Build the system. Scale from there.
I'm Jon Bryden. I help founder-led and growth-stage companies turn manual, fragile operations into technology systems that scale. Most engagements start with one problem and a working result, not a strategy deck.
Where I get called in
You probably recognize at least one of these.
The CEO or founder is personally running work that should be a system.
A process that matters lives in a spreadsheet, and one person understands it.
Teams retype the same information between tools that don't talk to each other.
Growth means hiring more people, because the current process won't scale without them.
There's real AI and automation opportunity, but no clear path from talk to working software.
If one of these is yours, that's the conversation.
Start there
Proof
Three things worth knowing before you call.
Run technology at scale
Led a 20-person technology organization across engineering, QA, cloud, data, security, and enterprise systems. Technology leadership for a mission-critical national platform serving 600,000 clinicians. Contributed to 99.95% platform uptime. Reduced support demand by more than 45%.
Operated a business, not just advised one
Co-founded and scaled a multi-channel eCommerce business past $10M in annual revenue. I owned the operations, the systems, and the P&L, so I read cost and risk the way an owner does.
Delivering right now, hands-on
Currently embedded with a founder-led specialty healthcare provider, replacing a CEO-run manual process with an automated operating system. The engagement is expanding.
Case study
Replacing a CEO-run spreadsheet process with an automated operating system
A founder-led specialty healthcare provider ran patient logistics out of spreadsheets, with the CEO personally holding the process together every week. We replaced it with an automated workflow built to run without them.
The workflow had no operating system behind it. Scheduling, fulfillment, tracking, group rules, and exceptions all depended on spreadsheets and individual attention.
Start with one problem.
Bring me the thing that's eating your week. We'll figure out whether it's worth solving and what it would take.